This policy brief shows how digital tools can help to ensure that public money for agricul-tural extension is spent wisely. Governments often fund offices, training centers, and the salaries of extension officers, but cannot eas-ily review the impacts of these expenditures. This is because the activities of extension agents are not monitored systematically. Ex-ension services rarely generate quantitative data on the effects of their work.

Agricultural extension in the Global South can benefit greatly from the use of modern information and communication technologies (ICT). Yet, despite two decades of promising experiences, this potential is not fully realized. Here, it is reviewed the relevant research literature to inform future investments into agricultural information services that harness the full potential of digital media.The study describes a recently emerging innovation agenda that is, in part, a response to the eventualfailure of many new agro-advisory initiatives.

This chapter reports on the different functions fulfilled by existing mechanisms for supporting collective innovation in the agricultural and agrifood sectors in the countries of the Global South in order to identify the potential contributions the research community can make to strengthen them. The authors show that a variety of mechanisms are needed to create enabling conditions for innovation and to provide a step-by-step support to innovation communities, according to their capacities and learning needs.