Written by practitioners, this publication is designed to make capacity development more professional and increasingly effective in achieving development goals. Practical illustrations draw on experiences from the civic, government and private sectors. A central theme is to understand capacity as more than something internal to organisations. This book shows how capacity also stems from connections between different types of actor and the levels in society at which they operate.

This reference document describes a comprehensive approach for planning, monitoring and evaluation of  capacity and the results of capacity development processes. This capacity framework used centres around 5 capabilities (‘5Cs’) that together contribute to an organisation’s ability to create social value. The document has been written for development practitioners in Southern organisations and planning, monitoring and evaluation professionals with whom they collaborate. As the title implies, it is not itself a handbook or a ‘tool’.