The aim of this document is to produce a state-of-the-art of the academic literature in order to identify theories and concepts available for: a) describing the structure, the dynamics and the functioning of agricultural advisory services; b) understanding how these services are embedded into national Agricultural Knowledge and Innovation Systems (AKIS), and into various agricultural and rural policies across the European Union (EU) countries; c) providing some conceptual elements to support the methodology for an inventory of agricultural advisory services in EU 27 countries (WP3 of the PR

Recently, Agricultural Knowledge and Innovation Systems (AKISs) have gained considerable attention in scientific and political forums in the European Union (EU). AKIS is considered a key concept in identifying, analysing and assessing the various actors in the agricultural sector as well as their communication and interaction for innovation processes. Using qualitative expert interviews and organizational mapping, the features of national AKISs were investigated in selected EU member states (Belgium, France, Ireland, Germany, Portugal and the UK).

The New Extensionist is a global view of extension and advisory services (EAS) that reinvents and clearly articulates the role of EAS in the rapidly-changing rural context. It argues for an expanded role for EAS within agricultural innovation systems (AIS) and development of new capacities at different levels to play this role.

The presented model of operations capacity planning allows obtaining quantitative dimensions of the service system parameters for Administrative Services Centre. A methodology for the practical application of this model has also been presented here. The present paper aims at offering support for operations managers in the service sector for decision making regarding the operations capacity. The paper was presented at 7th annual International scientific conference "New dimensions in the development of society", held in Jelgava, Latvia, in 2011. 

The Policy Compendium for Rural Advisory Services (RAS) is a tool that contributes to filling the gap between the rural advisory services (RAS) policy environment and RAS efforts in the field. It helps direct decisions and facilitate successful policy processes and outcomes in extension and advisory services by making knowledge accessible, fostering synergies and promoting policy processes to improve RAS and rural development. It has two purposes.