Farmers in the Lake Victoria crescent zone have over the years struggled with pests and diseases in a country full of fake agricultural inputs, access to markets, post-harvest losses, declining soil fertility and the changes of weather. The production for most farmers is rain fed and is greatly affected by climatic changes. The Mukono Wakiso innovation platform (IP) was formed to help farmers find solutions to these issues.
The quality of rural extension and advisory services is a crucial element in fostering innovation and rural development. This article aims to clarify the concept of quality of rural extension and to develop a preliminary theoretical framework. An ample literature review was conducted in search of articles on service quality and quality of rural extension and advisory services. The first part presents the main results of the literature search on quality of extension services. The definition of quality is not universal.