The New Extensionist is a global view of extension and advisory services (EAS) that reinvents and clearly articulates the role of EAS in the rapidly-changing rural context. It argues for an expanded role for EAS within agricultural innovation systems (AIS) and development of new capacities at different levels to play this role.

The presented model of operations capacity planning allows obtaining quantitative dimensions of the service system parameters for Administrative Services Centre. A methodology for the practical application of this model has also been presented here. The present paper aims at offering support for operations managers in the service sector for decision making regarding the operations capacity. The paper was presented at 7th annual International scientific conference "New dimensions in the development of society", held in Jelgava, Latvia, in 2011. 

The Policy Compendium for Rural Advisory Services (RAS) is a tool that contributes to filling the gap between the rural advisory services (RAS) policy environment and RAS efforts in the field. It helps direct decisions and facilitate successful policy processes and outcomes in extension and advisory services by making knowledge accessible, fostering synergies and promoting policy processes to improve RAS and rural development. It has two purposes.

This chapter assesses the potential of farmer-to-farmer extension (F2FE) as a low-cost approach for promoting CSA. It is based on surveys of extension program managers and farmer-trainers in Cameroon, Kenya and Malawi who are involved in promoting a wide range of agricultural practices, including CSA. In the F2FE approach, extension programs provide education for farmer-trainers, who in turn educate other farmers, typically 17–37 per year. Extension program managers find this approach to be effective in boosting their ability to reach large numbers of farmers.