Collaborative approaches are being promoted as inclusive forums for bringing state and non-state interests together to solve complex environmental problems. Networks have been recognized through previous research as important ways to involve stakeholders in such forums with members participating in knowledge creation and sharing as part of deliberative processes. Less well understood is the effectiveness of network creation and promotion by external actors, especially in relation to knowledge creation and sharing.

The quality of rural extension and advisory services is a crucial element in fostering innovation and rural development. This article aims to clarify the concept of quality of rural extension and to develop a preliminary theoretical framework. An ample literature review was conducted in search of articles on service quality and quality of rural extension and advisory services. The first part presents the main results of the literature search on quality of extension services. The definition of quality is not universal.