The quality of rural extension and advisory services is a crucial element in fostering innovation and rural development. This article aims to clarify the concept of quality of rural extension and to develop a preliminary theoretical framework. An ample literature review was conducted in search of articles on service quality and quality of rural extension and advisory services. The first part presents the main results of the literature search on quality of extension services. The definition of quality is not universal.

In this paper,  presented at the 12th European IFSA Symposium (Workshop: "Generating spaces for innovation in agricultural and rural development") in 2016, the authors assess the integration of new entrants to small-scale farming into agricultural knowledge and innovation systems (AKIS), in four study sites located on Europe’s periphery (Bulgaria, Poland, Portugal, and the United Kingdom).