For smallholder agriculture to prosper and transform itself, access to rural services is essential. Rural services that enable smallholders to overcome constraints to increase their productivity, manage their farms as a sustainable business, link to inputs and outputs markets and act collectively to improve their livelihoods are a first line of action to reduce rural poverty. Undoubtedly, improving rural services has long been on the development agenda.

The presented model of operations capacity planning allows obtaining quantitative dimensions of the service system parameters for Administrative Services Centre. A methodology for the practical application of this model has also been presented here. The present paper aims at offering support for operations managers in the service sector for decision making regarding the operations capacity. The paper was presented at 7th annual International scientific conference "New dimensions in the development of society", held in Jelgava, Latvia, in 2011. 

This course aims to guide actors in member countries in effectively enhancing country capacity and to ensure that programmes and projects lead to truly effective and sustainable change. It consolidates existing knowledge, tools and lessons learned from FAO’s work.

The high prevalence of Vitamin A deficiency in Zambian population, particularly among the young children of rural areas, has been a consistent phenomenon in the country for a while. In response to this, several government’s policies have, since 1998, been formulated to promote increased intake of the vitamin while encouraging healthy food intake. This policy resulted in the establishment of National Pro- Vitamin A Orange Maize Steering Committee (NPASC), an Innovation Platform (IP) formed in 2010 to promote bio-fortification of maize following.