The quality of rural extension and advisory services is a crucial element in fostering innovation and rural development. This article aims to clarify the concept of quality of rural extension and to develop a preliminary theoretical framework. An ample literature review was conducted in search of articles on service quality and quality of rural extension and advisory services. The first part presents the main results of the literature search on quality of extension services. The definition of quality is not universal.

While smallholder farmers are the primary food producers in Southern Africa, contributing to 90 percent of food production in some countries, often systems in the region do not support profitability for them. WFP is working across Southern Africa to address bottlenecks in food systems to enhance the resilience of smallholder farmers. This factsheet gives an overview of WFP’s approach to smallholder farmers.