The Climate Change and Social Learning (CCSL) Initiative is a cross-organisation group working to build a body of evidence on how social learning methodologies and approaches contribute towards development targets. Together with a select number of participating initiatives from a variety of organisations, we are working towards establishing a common monitoring and evaluation (M&E) framework for new projects and programmes using a social learning-oriented approach.

The quality of rural extension and advisory services is a crucial element in fostering innovation and rural development. This article aims to clarify the concept of quality of rural extension and to develop a preliminary theoretical framework. An ample literature review was conducted in search of articles on service quality and quality of rural extension and advisory services. The first part presents the main results of the literature search on quality of extension services. The definition of quality is not universal.