The presented model of operations capacity planning allows obtaining quantitative dimensions of the service system parameters for Administrative Services Centre. A methodology for the practical application of this model has also been presented here. The present paper aims at offering support for operations managers in the service sector for decision making regarding the operations capacity. The paper was presented at 7th annual International scientific conference "New dimensions in the development of society", held in Jelgava, Latvia, in 2011.
The study relies on the activities performed within EU funded Horizon 2020 project, AgriSpin (www.agrispin.eu), specifically for the case of Cilento Bio-district in Campania region, Italy. The methodology is centred on the “cross-visit method” developed within the AgriSpin Project, based on direct observation, interviews with relevant actors and analysis of grey literature.
As part of the EU funded AgriSpin project (www.agrispin.eu), which aimed at “creating space for innovations” in agriculture across Europe, this contribution addresses the above mentioned knowledge gaps by a. elaborating a generic typology appropriate to capture the variety of ISS, b. structuring selected innovations along the degree of technological change and coordination levels, and c.