This paper is a case study of a network that combined participatory approaches to propose best suited knowledge management (KM) interventions for its member countries. A five-step exercise used existing elements of the alliance’s strategy, a KM survey and a face-to-face participatory validation of the analysis, to identify gaps in current KM approaches and to collectively point to immediate opportunities for improvement. The KM survey, also referred to as a scan, provided a neutral space for reflection.